Most items ship within three business days. Items that will not ship in this timeframe will be noted in the product description. A tracking number will be provided via email for each shipment. If you have any questions about your shipment, please contact us.
Items that are personalized are not eligible for returns. If a spelling mistake is made by Andersyn Jack, a replacement will be sent immediately upon notification. All return requests must be made within 7 days of order receipt. Unless mistake is made by us, buyer will be responsible for return shipping charges.